Shola Souris

Experience

• 2022-current I currently work at Charlotte Tilbury as a Retail Makeup Artist. At Charlotte Tibury I have to demonstrate in-depth product knowledge and showcase the brand's unique offerings. I do this by creating personalised makeup looks for customers making sure I cater to their individual preferences. Maintaining a high level of professionalism is key to making sure I represent the brand with integrity. Collaborating effectively with colleagues ensures smooth operations and customer satisfaction.
  2023
• 2021-2022 I worked at MAC Cosmetics as a Keyholder. At MAC I have to utilise CRM systems to safely and confidentially input customer information. I regularly exceed weekly and monthly sales and CRM capture goals. I make sure I follow strict protocol when opening and closing the store. I coach and mentor the other employees to make sure I lead by example. I also have extensive use and experience with point of sale software.
  2022
• 2021 Throughout the year I worked at Turtle Bay as a Front of House waitress, I had to make sure I warmly greeted new and returning customers. I was responsible for 10+ tables at a time. I developed relationships resulting in customer loyalty. I had to communicate with bar, kitchen, and waiting staff to create a smooth and efficient environment.
  2021
• 2020 During the festivate period of 2020 I worked at Jarrold Department Store as a Mobile Christmas Temp.
  2020
• 2019-2020 I worked at Kiko Milano as a beauty advisor, I was also in a keyholder role which meant I had to responsilbity to open and close the store.
  2019
• 2018 I worked at Urban Decay as a christmas temp.
  2018

If you need anything from me or just want to say hello, please get in touch with me through my email or social media.